General
GENERAL QUESTIONS
QUESTIONS ABOUT THE COURSE
- Can I download a certificate for the course?
- How do I log out of the platform?
- How is my time spent on the course platform calculated?
- How can I view information about my time spent on the course platform?
- What can I do if the exercises are too difficult/easy?
- How do I achieve a good level?
QUESTIONS ABOUT THE LANGUAGE ASSESSMENT
- I disagree with the results of my language assessment.
- Can I download a certificate for my level?
- Where can I find the language assessment on the platform?
- Can I download the results of my language assessment?
- How do I assess my level and download my results?
- How do I disable the automatic translator?
TECHNICAL QUESTIONS
- Where can I find the answers to my language assessment?
- I’ve made a payment but have not yet received an activation link. What should I do?
- I can't connect to Altissia’s app. What should I do?
- What should I do if I can’t find my activation link?
- My access has expired. What do I do?
- I can't connect to the platform. What should I do?