- Where can I find the answers to my language assessment?
- I’ve made a payment but have not yet received an activation link. What should I do?
- I can't connect to Altissia’s app. What should I do?
- What should I do if I can’t find my activation link?
- My access has expired. What do I do?
- I can't connect to the platform. What should I do?
- I can’t record my speech. What do I do?
- The audio doesn’t work. What do I do?
- I have a technical problem. What should I do?
- Who can I contact in case of technical problems or questions regarding my Altissia account?
- I’ve recorded my time spent on the platform, but it does not match the time displayed on my profile.
- Can I change my username or email address?
- Can I change my password?
- I’ve forgotten my password. What should I do?
- My language assessment is not available on the course platform.
- What should I do if I get an error message during the language assessment?
- My course is locked at a specific level. How can I access the other levels?
- Can several people log in to the same account at the same time?
- What equipment is required to follow the courses on Altissia’s platform?
- What are the minimum system requirements?
- What type of connection should I use?