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Where can I find the answers to my language assessment?
I’ve made a payment but have not yet received an activation link. What should I do?
I can't connect to Altissia’s app. What should I do?
What should I do if I can’t find my activation link?
My access has expired. What do I do?
I can't connect to the platform. What should I do?
I can’t record my speech. What do I do?
The audio doesn’t work. What do I do?
I have a technical problem. What should I do?
Who can I contact in case of technical problems or questions regarding my Altissia account?
I’ve recorded my time spent on the platform, but it does not match the time displayed on my profile.
Can I change my username or email address?
Can I change my password?
I’ve forgotten my password. What should I do?
My language assessment is not available on the course platform.
What should I do if I get an error message during the language assessment?
My course is locked at a specific level. How can I access the other levels?
Can several people log in to the same account at the same time?
What equipment is required to follow the courses on Altissia’s platform?
What are the minimum system requirements?
What type of connection should I use?
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