You can reach our technical support team at any time from the help section available on the language course platform. Click on the profile icon at the top right and choose "Help". You can also contact our technical support team at the following address: support@altissia.org.
Remember to give them your login and to provide a screenshot to illustrate the problem encountered. The screenshot should show your entire screen and not just the error message.
From the help centre, you can also consult the most frequently asked questions or search by keyword.